Description

The book delves into modernizing healthcare using Salesforce technology. The author, an experienced healthcare IT professional, presents Salesforce as a comprehensive solution to address challenges in patient care, data management, and regulatory compliance. The book promises to cover key themes such as Patient 360, data-driven decision-making, system integration, and patient engagement.

The book includes detailed explorations of Salesforce Health Cloud, Marketing Cloud, and Service Cloud. It emphasizes practical guidance for implementation, data security, compliance, and change management. The author aims to provide readers with a holistic understanding of how Salesforce can transform healthcare delivery, improve patient outcomes, and streamline operations. The book targets healthcare professionals, IT specialists, and administrators, offering insights into both technical aspects and strategic considerations for modernizing healthcare organizations.