- Retrait gratuit dans votre magasin Club
- 7.000.000 titres dans notre catalogue
- Payer en toute sécurité
- Toujours un magasin près de chez vous
- Retrait gratuit dans votre magasin Club
- 7.000.000 titres dans notre catalogue
- Payer en toute sécurité
- Toujours un magasin près de chez vous
The Customer Loyalty Loop
The Science Behind Creating Great Experiences and Lasting Impressions
Noah Fleming
Livre broché | Anglais
22,45 €
+ 44 points
Description
How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business's customer experience by creating buying loops that keep your customers coming back for more. The Customer Loyalty Loop includes proven, science-backed secrets for building legions of loyal customers who will become evangelists for your business, buy from you repeatedly, and actually enjoy doing business with you. You will learn a wide variety of simple but powerfully effective strategies, such as: How to stop using gimmicks and trick promotions to encourage repeat business, and what to do instead that will keep your customers coming back for more.
How to use the Butler Secret to achieve results superior to any marketing campaign or promotion you'll ever dream up.
Why providing the best customer service isn't enough anymore, and what you must do instead if you want your business to keep growing in the 21st century.
The Bentley Strategy that will immediately and dramatically increase customer loyalty to your business.
And many more proven tactics and strategies.
Spécifications
Parties prenantes
- Auteur(s) :
- Editeur:
Contenu
- Nombre de pages :
- 240
- Langue:
- Anglais
Caractéristiques
- EAN:
- 9781632650665
- Date de parution :
- 21-11-16
- Format:
- Livre broché
- Format numérique:
- Trade paperback (VS)
- Dimensions :
- 132 mm x 208 mm
- Poids :
- 272 g
