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Remember What Your Mamas Taught You
A Unique Way of Looking at Customer Service
Brenda Hill
Livre broché | Anglais
13,95 €
+ 27 points
Description
Remember What Your MAMAs Taught You provides a unique way of looking at customer service.
Author Brenda Hill brings over 20 years of experience providing quality customer service to many customers. Remember What Your MAMAs Taught You provides valuable information in a humorous, easy to understand format that helps you to:
remember what you've already been taught many years ago by one of your greatest teachers, your MAMAs,
see how negative perceptions about customer service has affected your treatment of others,
dissolve negative perceptions about customer service,
understand the true meaning of customer service
If you want to discover the key to delivering extraordinary customer service consistently and effortlessly, Remember What Your MAMAs Taught You is definitely the resource you need.
Spécifications
Parties prenantes
- Auteur(s) :
- Editeur:
Contenu
- Nombre de pages :
- 64
- Langue:
- Anglais
Caractéristiques
- EAN:
- 9780595375363
- Date de parution :
- 03-11-05
- Format:
- Livre broché
- Format numérique:
- Trade paperback (VS)
- Dimensions :
- 152 mm x 229 mm
- Poids :
- 104 g
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