
The opening chapters introduce tools to analyze the chatbot's text and its human-like language. The discussion then follows the political debate around AI/chatbots--both banned and embraced--moving from policy to practice. Through ethnographic case studies, the book contrasts official narratives with how chatbots function in real-world settings. This book is suited for researchers, faculty, students, and professionals in social sciences, psychology, education, communication, teacher training, IT, and learning technologies.
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