La femme de ménage voit tout

Freida McFadden

Description

Master IT Hardware, Software, and Troubleshooting--and Fully Prepare for the Latest CompTIA(R) A+ Certification Exams (220-1201 & 220-1202)

The Complete A+ Guide to IT Hardware and Software is your all-in-one, real-world, full-color resource for building the skills you need to become a confident, job-ready IT technician--and for passing the updated CompTIA A+ Core 1 (220-1201) and Core 2 (220-1202) exams.

Built around the latest A+ exam objectives, this comprehensive guide helps you connect, configure, manage, and troubleshoot today's most widely used devices, operating systems, and cloud-based technologies--all in the context of real IT scenarios. You'll gain hands-on expertise with Windows 11, macOS, Linux, Chrome OS, Android, iOS, mobile and IoT devices, Active Directory, cybersecurity, scripting, and more.

Award-winning instructors Cheryl Schmidt and Christopher Lee combine technical depth with a strong focus on customer service and workplace-ready soft skills. Legacy technologies are also covered to prepare you for any environment you may encounter in the field.

What You'll Learn and How You'll Learn It:

Covers All Current A+ Exam Objectives: Stay focused with clear coverage of every topic tested on the 220-1201 and 220-1202 exams.
Real-World, Visual Learning: Hundreds of full-color photos, illustrations, and tables help you understand how things work.
Hands-On Tech Tips: Practical insights and field-tested troubleshooting advice throughout the book.
Professional Skills Focus: Soft skills tips and team-building exercises help you develop the communication and collaboration abilities today's employers demand.

Extensive Practice and Review Tools:

Learning Objectives and Key Terms at the start of each chapter
Review questions including multiple choice, true/false, matching, fill-in-the-blank, and open-ended formats
Critical thinking activities to reinforce deeper understanding
Certification Exam Tips to help you study smarter
Chapter Summaries & Glossary: Recap and reinforce key takeaways for fast and effective study.

Free Online Companion: Complete A+ Lab Manual

Available for free online, the Complete A+ Guide to IT Hardware and Software Lab Manual offers 140+ hands-on labs that walk you through:

PC components and mobile device repair
Wired and wireless networking
Operating system installation and configuration
Security fundamentals
Real-world troubleshooting scenarios

Step-by-step instructions, built-in challenges, and critical thinking questions help you practice, experiment, and build confidence with core A+ topics. Whether you're preparing for the exam or the workplace--or both--this lab manual ensures you're ready.

Perfect for students, instructors, and career changers alike, this guide will prepare you for both certification success and on-the-job performance in today's fast-moving IT environments.

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