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Salesforce for Dummies

Liz Kao, Jon Paz
Livre broché | Anglais
40,45 €
+ 80 points
Format
Livraison 2 à 3 semaines
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Livraison en Belgique: 3,99 €
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Description

Your easy-to-follow guide to the world's leading cloud-based CRM software

Salesforce gives your business an edge in tracking relationships and managing sales, marketing, customer service, and support operations. Salesforce For Dummies help you take advantage of key platform functionality and focus on making the most of its many features. Learn best practices to determine the right configuration to suit your business needs, and how to use apps, build widgets, and configure features to personalize your system for your business. Explore prospecting for leads, managing accounts, maintaining contacts, tracking products, calculating forecasts, and monitoring each customer's service and support interactions with your business. Collaborate with colleagues by sharing information across a 360-degree view of all customer interactions, enhance your online marketing, gain real-time visibility into sales, and close deals faster.

  • Get started with configuring Salesforce and set up the apps that your business needs
  • Discover the latest updates to Salesforce, including Flow Builder, Lightning, and Einstein
  • Improve business performance with reporting insights, collaborative communication features, and integrated sales and marketing processes
  • Find new ways to improve productivity and reduce administration time

Salesforce For Dummies is the fully updated, best-selling guide that helps new and existing users get up to speed with the world's top CRM.

Spécifications

Parties prenantes

Auteur(s) :
Editeur:

Contenu

Nombre de pages :
416
Langue:
Anglais

Caractéristiques

EAN:
9781394231669
Date de parution :
07-05-24
Format:
Livre broché
Format numérique:
Trade paperback (VS)
Dimensions :
183 mm x 226 mm
Poids :
566 g

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