Description

Corporations pour billions of dollars into diversity training without taking the time to research what diversity actually means for the people on the shop-floor. This book reveals the dynamics of gender, race and age as workers experience it for themselves. This methodical case study exposes the rhetoric of diversity to the realities and pressures of lean production in a blue collar environment. Diversity at Kaizen Motors brings the Japanese encounter with American diversity into focus by explaining how a major Japanese auto factory has tried to implement and manage diversity. The case study also evaluates how diverse Americans - women and men, white and non-white, older and younger workers - work together in lean production teams at a Fortune 500 automobile assembly plant. This systematic qualitative study contains close to 150 interviews with workers from a wide variety of teams. Diversity at Kaizen Motors reveals invaluable information and yields surprising results, which ultimately leads to a greater understanding of Japanese auto factories and lean production organizations overall.