TLC--Talking and Listening with Care is a self-help guide to help individuals and ouples communicate and resolve conflict effectively. This book first focuses on the power of words and communication fundamentals including: effective talking and listening, communication and connection, gender differences in communication, and processing styles. TLC then outlines three steps for communicating and provides a three-step program to help couples resolve conflicts. TLC includes exercises at the end of the book to help individuals and couples explore their communication styles and to increase their communication competencies and skills.